Logic Viper Terms and Conditions

Table of Contents

Effective Date: September 9, 2024

Welcome to Logic Viper (“we,” “our,” or “us”). These Terms and Conditions (“Terms“) govern your access to and use of our managed security services, IT services, software solutions, and our website (www.logicviper.com). By using our services, you agree to comply with these Terms.

Please read these Terms carefully before engaging in any service provided by Logic Viper.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and any applicable laws or regulations. If you do not agree to these Terms, you should not use our services.

Definitions

Scope of Services

Logic Viper provides a range of managed security services and IT services, including but not limited to:

Our services are provided on an “as-is” and “as-available” basis and may vary based on your subscription level, service package, or contract agreement.

Client Obligations

By using Logic Viper’s services, you agree to:

Service Limitations

While Logic Viper strives to provide the highest level of service, we cannot guarantee that:

Clients are responsible for implementing complementary security and IT management measures, such as employee training, regular backups, and internal policies, to ensure a holistic security and IT strategy.

Fees and Payment Terms

All fees for our services are detailed in your service agreement. Payments must be made in full by the due date specified in your invoice unless otherwise agreed in writing.

Clients are responsible for any additional taxes, fees, or charges related to payment processing.

Service Availability and Downtime

Logic Viper endeavors to provide uninterrupted services but cannot guarantee that services will be available at all times. We are not responsible for any loss or damage caused by service interruptions, downtimes, or delays due to:

Logic Viper will make reasonable efforts to notify clients of any planned downtimes or service disruptions.

Confidentiality and Data Protection

Logic Viper is committed to protecting your data. Both parties agree to maintain the confidentiality of any sensitive information shared during the provision of services. Personal data will be collected, used, and processed in accordance with our Privacy Policy.

Clients agree not to share any confidential information of Logic Viper, including pricing details, proprietary tools, or methodologies, with any third parties without prior written consent.

Intellectual Property

All intellectual property rights, including trademarks, service marks, copyrights, proprietary technologies, and IT solutions provided by Logic Viper, remain the property of Logic Viper. Clients are granted a non-exclusive, limited license to use our services as specified in the service agreement.

Clients may not:

Limitation of Liability

To the fullest extent permitted by law, Logic Viper will not be liable for:

Our liability, in any case, is limited to the amount paid for the services in the twelve (12) months preceding the claim.

Indemnification

Clients agree to indemnify and hold Logic Viper, its employees, officers, and affiliates harmless from any claims, liabilities, losses, or damages arising from:

Termination of Services

Either party may terminate the service agreement by providing 30 days written notice. Upon termination:

Logic Viper reserves the right to terminate or suspend services immediately, without prior notice, in the case of a breach of these Terms, non-payment, or illegal activity detected in the client’s IT environment.

IT Infrastructure and Equipment

Where Logic Viper provides hardware, software, or IT infrastructure as part of the service agreement:

Force Majeure

Logic Viper will not be held liable for delays or failures in performance due to events beyond its reasonable control, such as:

Governing Law and Jurisdiction

These Terms and any disputes arising from them will be governed by the laws of “Nigeria” or “Ghana”, without regard to its conflict of laws principles.

Any legal action or proceeding related to the use of our services shall be brought exclusively in the courts of “Nigeria” or “Ghana”.

Modifications to the Terms

Logic Viper reserves the right to modify these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Logic Viper
Email: support@logicviper.com